Slack channels have become the standard for hosting communities for group programs and masterminds.
But Dielle Charon, a 7-figure sales coach, realized a Slack community wasn’t the best place for her high-ticket mastermind clients of Six-Figure Liberation to get the support they needed.
Ashley built Dielle a custom client portal to create a better experience for clients and streamline the co-coaching system so clients now get more in depth support, faster.
In this episode, Dielle shares more about her decision to close down her Slack channel, how her new client portal works for both clients and her co-coaches, and how it’s impacted client results.
01:28 — The decision to remove the slack community from a high-ticket mastermind
08:40 — Designing a forum for highly personalized support
12:21 — What it’s like running a group offer without a community component that people have come to expect
18:34 — How the right software and systems can turn an offer you’re not enjoying into exactly what you want it to be
21:22 — Why you need to constantly be innovating, and how you can develop the skill of innovation
26:06 — Creating the best co-coaching systems with better support delivered faster to help clients get better results
33:39 — 💻Screenshare: What the client coaching portal looks like for clients submitting requests
35:13 — 💻 Screenshare: The backend of the co-coaching system to manage client requests
👋 CONNECT WITH DIELLE CHARON
Dielle is a 7 figure sales coach who helps women of color coaches multiply their sales and experience freedom. She helps them create wildly successful online coaching businesses without the stress or overwhelm. She is the host of Black, Banked, and Booked Out Podcast, a sales and money mindset podcast for online coaches. Dielle went from struggling social worker living paycheck to paycheck, to building a multiple six figure coaching business with a 9 to 5.
Website: https://diellecharon.com
YouTube: https://www.youtube.com/@diellecharon
Instagram: https://www.instagram.com/diellecharon
